Payment Processing OEM Case Study

Challenge

In order to increase revenues and market share, a leading Original Equipment Manufacturer (OEM) in the secure electronic payments industry set out to provide their retailer clients with warranty and break-fix services on their terminals across Canada. Critical to their selection of a technology services partner was national geographic coverage and proven point-of-sale experience.

"We chose DecisionOne as our services partner due to their extensive geographic coverage and point-of-sale experience. However, we have continued to rely on them for larger and more critical projects due to their demonstrated success with our merchant clients and their sound, proven method of service delivery." — Leading Payment Processing OEM

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