DecisionOne to Provide North American TalkSwitch Resellers with Installation and Support Services at Customer Premises
Ottawa, ON, and Devon, PA, June 28, 2006 – TalkSwitch®, a company specializing in the design and manufacture of innovative voice systems for small and multi-location businesses, announced that it has named DecisionOne, a technology support services firm, as a certified installer of its TalkSwitch line of IP/PSTN hybrid PBXs. As a certified installer, DecisionOne will work with authorized TalkSwitch resellers to provide installation and technical assistance to TalkSwitch customers in the U.S. and Canada.
Through its Desktop to Dialtone program, DecisionOne will perform on-site equipment installations and provide technical troubleshooting of TalkSwitch products for SMB customers of TalkSwitch Resellers.
“DecisionOne’s North American coverage is a benefit to our rapidly growing reseller channel,” said Jan Scheeren, President and CEO, TalkSwitch. “Resellers looking to roll out a large-scale deployment, or arrange an installation in an area that they may not have adequate coverage, can call on DecisionOne to provide expert installation and troubleshooting services at the customer’s location. The company shares our dedication to providing quality service to small businesses, and we look forward to a successful relationship with them.”
DecisionOne’s Desktop to Dialtone™ offering is a portfolio of nationwide technical support services for VoIP original equipment manufacturers, service providers and resellers that provides an immediate national support services infrastructure for those companies looking to augment or enhance their service capabilities. Desktop to Dialtone™ services span the VoIP lifecycle to include network assessment, logistics, installation, technical service desk, and maintenance.
“DecisionOne is pleased to add a well-established and proven small business telephone system provider like TalkSwitch to its portfolio of Desktop to Dialtone partners,” said John Rooney, executive vice president, Sales, DecisionOne. “We look forward to assisting TalkSwitch in delivering innovative hybrid voice solutions to its small business customers throughout North America by providing our industry leading installation services.”
Voice solutions from TalkSwitch are ideal for small and multi-location businesses with up to 32 telephone users per office. Each TalkSwitch telephone system comes loaded with a host of features, including multi-level auto attendants, call cascade options, voicemail and much more.
TalkSwitch systems start as low as $695 USD and are available from TalkSwitch Authorized Resellers or online at http://www.talkswitch.com/. The VoIP-enabled TalkSwitch 48-CVA is available for $1795 USD.
About DecisionOne
Headquartered in the Philadelphia suburb of Devon, Pennsylvania, DecisionOne delivers technology support services to commercial enterprises, government agencies, Original Equipment Manufacturers (OEMs), outsourcers, and resellers throughout North America. The company's footprint of service locations and centralized support capabilities throughout the U.S. and Canada enable DecisionOne to provide local, reliable, cost-effective solutions that address needs at every point along the technology support lifecycle - from initial planning and assessment, to installation and maintenance, to asset disposal and/or reclamation. DecisionOne takes care of your technology so you can take care of business. For more information on Desktop to Dialtone, please visit (www.desktop2dialtone.com) and for more information about DecisionOne, please visit (www.decisionone.com).
About TalkSwitch
TalkSwitch designs innovative telephone systems that provide small offices with powerful communications solutions at unprecedented prices. TalkSwitch is feature-rich, uniquely customer installable and easily upgradeable and expandable. Delivering powerful remote extension capabilities and a choice of PSTN or combined PSTN/VoIP connections, TalkSwitch is the ideal hybrid PBX for small and multi-location businesses with 1 to 32 phone users per office. For more information call (888) 332-9322 or visit our website at http://www.talkswitch.com/.
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