News and Press Releases

Forbes.com: DecisionOne Launches Kiosk Deployment and Support Services

DecisionOne Corporation, the technology support services company, today introduced its Kiosk Deployment and Support Services offering, which offers Original Equipment Manufacturers (OEMs), Original Design Manufacturers (ODMs), and retailers nationwide deployment, on-site support, and maintenance services for kiosk hardware and systems. Time-consuming deployments drain time and resources away from OEMs' or ODMs' core competencies of manufacturing and design integration. Likewise, retailers may not have the skills or resources required on a nationwide basis to install and service their own kiosks. DecisionOne's Kiosk Deployment and Support Services provides a cost-effective solution for kiosk installation and full life cycle support, enabling each customer group to focus on acquiring new and servicing existing customers. DecisionOne's extensive experience in the industry includes the deployment of more than 15,000 photo kiosk and more than 1,000 airline kiosks to airports throughout the U.S. The company has provided ongoing maintenance for more than 10,000 kiosks nationwide. "Our proven experience in kiosk deployment and support, combined with our full geographic coverage of the United States and Canada, enables smooth kiosk deployments resulting in improved time-to-market, simplified management with one services vendor nationwide, and improved customer satisfaction ratings," said John Rooney, EVP and chief commercial officer, DecisionOne. DecisionOne's Kiosk Deployment and Support Services features include a dedicated single point of contact, skilled technology professionals trained in kiosk environments, national reach and local touch, pre-install screening to reduce multiple trips, flexible coverage based on customer requirements, and complete project management and reporting. Other available kiosk services include deployment (IMAC), technical service desk, maintenance, and logistics including depot repair and staging services. DecisionOne http://www.decisionone.com/ Read the article online at: http://www.forbes.com/prnewswire/feeds/prnewswire/2006/02/27/prnewswire200602270900PR_NEWS_B_NET_PH_PHM004.html